Help & Support

PDS-Hosting Solutions services are delivered by one of the most integrated web hosting and domain name platforms in the world.

However, even the most complex systems can occasionally go wrong, in these cases please use the following tools to help get your problem resolved.

Detailed Online Knowledge Base

Our detailed online knowledge base contains answers to the most frequently asked questions. We update the database on a regular basis to ensure you get the most up-to-date information. The Knowledge Base is accessible via the PDS-Hosting Solutions eXtend Control Panel.

System Status Page

If you are having a connection issue with your website or email please check the system status page before contacting customer support. The system status page is updated with any planned maintenance or current system issues.

Contact PDS-Hosting Solutions Support

If you have checked the Knowledge Base and System Status page and still cannot resolve your issue, use the Support Message link to advise us of your service issue.

We will promptly try to resolve your problems. Please be aware, occasionally there are some service issues that will take a while to resolve, so bear with us.